Privacy Policy

The Fresh Standard Co. collects and uses information necessary to provide cleaning quotes, manage bookings, communicate with customers, process payments, provide cleaning services, and operate our business. This Privacy Policy explains the types of information we may collect and how that information may be used.

Information we collect

When you request a quote, book a cleaning service, contact us, or otherwise use our website, we may collect information that you provide directly to us.

This information may include your name, email address, telephone number, address or ZIP code, property information, requested cleaning services, property size, number of bedrooms or bathrooms, scheduling information, access instructions, notes, and other information you choose to provide.

Quotes and bookings

Information submitted through our quote and booking process may be used to evaluate a service request, prepare a cleaning quote, contact you regarding the request, confirm a booking, coordinate the cleaning service, and maintain records relating to the service.

Payment information

Payment card information is securely collected and processed by our payment processor, Stripe.

The Fresh Standard Co. does not require customers to provide full payment card numbers directly to us through our website.

When a customer authorizes a payment method to be saved for a booking, our systems may retain payment-related identifiers and transaction information provided by the payment processor. These may include identifiers associated with the customer, payment method, payment session, or payment transaction.

These identifiers allow us to manage authorized payments without storing the customer's full card number.

How we use information

We may use collected information to:

• Prepare and deliver cleaning quotes.
• Confirm and manage cleaning bookings.
• Coordinate cleaning services.
• Communicate with customers about quotes, bookings, payments, or service issues.
• Process authorized payments.
• Maintain records of quotes, bookings, services, and payments.
• Respond to customer questions or concerns.
• Prevent fraud, misuse, or unauthorized activity.
• Maintain and improve our website and business operations.
• Comply with applicable legal obligations.

Service providers

We may use third-party companies and service providers to help operate our website and business. These providers may support functions such as website hosting, database services, payment processing, email delivery, communications, analytics, and other operational services.

Information may be provided to these service providers when reasonably necessary for them to perform services on our behalf. Their handling of information may also be governed by their own privacy policies and terms.

Cleaning service fulfillment

Information reasonably necessary to perform a cleaning service may be provided to the individual or service provider assigned to the booking.

This may include information such as the service location, requested service, scheduled service information, property details, and instructions necessary to access or properly service the property.

Communications

We may use the contact information you provide to communicate with you about quote requests, bookings, scheduling, payment matters, service updates, customer support, and other communications related to your relationship with The Fresh Standard Co.

Information retention

We may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and satisfy applicable legal or accounting requirements.

Information security

We use reasonable administrative and technical measures intended to protect information handled through our systems. However, no website, database, or electronic transmission method can be guaranteed to be completely secure.

Your choices

You may contact us if you have questions about personal information you have provided to The Fresh Standard Co. or if you would like to request that we review, correct, or delete information, subject to information we may need to retain for legitimate business or legal purposes.

Third-party websites and services

Our website may interact with or link to services operated by third parties. Their privacy practices are governed by their own policies, and The Fresh Standard Co. does not control those third-party privacy practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as our services or practices change. The current version will be posted on this page with its updated effective date.

Contact

If you have questions about this Privacy Policy or information you have provided to us, contact:

The Fresh Standard Co.
Email: thefreshstandardco@outlook.com
Phone: 954-379-6765

Last updated: September 17, 2026.